Privacy Policy
Last Updated: 1 APRIL 2025
At scalemodelsin.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect two types of information when you interact with our website:
1.1 Personal Information:
When you make a purchase or create an account, we may collect the following personal information:
- Name
- Email Address
- Shipping Address
- Billing Information (e.g., credit/debit card details)
- Phone Number
- Account Preferences and Order History
1.2 Non-Personal Information:
We also collect non-personal information automatically when you visit our website, such as:
- IP Address
- Browser Type
- Device Information
- Location Information (if enabled)
- Pages Visited and Actions Taken on the Site
This information is primarily used for analytics and improving your user experience.
2. How We Use Your Information
We use the information we collect for several purposes, including:
2.1 Order Fulfillment:
To process and ship your orders, including confirming your purchase, delivering products, and managing returns or exchanges.
2.2 Customer Support:
To respond to your inquiries, provide customer support, and address any issues with your orders.
2.3 Communication:
To send order updates, shipping notifications, promotional emails (if you opt-in), and other communications related to your account and transactions.
2.4 Personalization:
To customize your shopping experience, offer product recommendations, and tailor content to your preferences.
2.5 Security:
To protect your personal information and prevent fraudulent activities on our website.
2.6 Legal Compliance:
To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information:
- We use encryption (SSL technology) to protect sensitive data transmitted online, such as payment information.
- We regularly update our security protocols to prevent unauthorized access, alteration, or disclosure of your information.
However, please note that no method of online data transmission is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.